News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Recent Headlines

in Entertainment

Justin Bieber and Orlando Bloom nearly come to blows

Fresh
bloom

The actor and the troubled pop star reportedly got into an altercation early Wednesday at a party in Ibiza, Spain.

in Entertainment

Paramount apologizes for ‘Ninja Turtle’ 9/11 tweet

Fresh
turtles

The film studio apologized for a poster showing the four "TMNT" characters jumping down from an exploding skyscraper with a Sept. 11 release date.

in Entertainment

Today in entertainment history: July 30

elvis

The Hollywood headlines that made history.

in Music

James Brown biopic revels in drama and dance moves

This image released by Universal Pictures shows Chadwick Boseman, right, and Dan Aykroyd in a scene from "Get On Up."

Chadwick Boseman nails Brown's singular mannerisms and raspy voice in the new biopic "Get On Up."